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Medical Transportation
Days of Operation

Monday to Friday

Hours of Operation

9:00 am to 4:30 pm

Service Location(s)

Where needed in the Banff to Calgary general area

Contact Information

(403) 881-3920, Ext. 709

Medical Transportation Services:

Medical Transportation Services: Medical Transportation Services are provided in accordance with the policies set out by the federal Non-Insured Health Benefits (NIHB) Program for medically necessary services that are NOT provided by Stoney Health Services.

Booking procedure:

  • Requests for appointments in Banff, Canmore or Calgary must be made a minimum of 48 hours in advance. For appointments at the Stoney Health Centre, a minimum of 24 hours’ notice is required.
  • Confirmation from the attending specialty service or external health care provider is required when booking transportation.
  • Clients booking medical transports must:
      • Provide the names, addresses, phone numbers and specialties of the health care providers
      • Provide current phone numbers and Alberta Health Care numbers, as well as Status and Alarm Numbers
      • Be ready for pick-up 2 hours in advance.
  • Note: If private vehicle is deemed appropriate by Stoney Health Services, financial support for gas and parking fees may be provided.






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